Scheels St. Cloud

They will take your money and run. I’m going to walk the Camino this spring, all my research says get Salomon shoes, they had a pair my size but these shoes are made narrow. Evan told me he could get the same shoe in wide from another store but I had to pay for it and give my home address for purchase purposes only. He obviously was ordering on line. I double checked Salomon - they do not have an option for a wide shoe. I would have received the exact same shoe that didn’t fit delivered to my house, although he stated I could bring it back I was certain when the time came they would have a policy against returning shoes once worn and I couldn’t prove I didn’t wear them. I brought it to Evan’s attention that Salomon didn’t have wide shoes, his answer was hmm. No indication I was wrong or showing me the shoe he was going to order - can’t say this for all Scheels stores (if they actually have more than one as implied). But the one in Waite Park will rip you off.

Scheels is a company that operates on "Rules for thee, but not for me." I attempted to use their advertised Price Match Policy. After they forced me to create an account (harvesting my data), they denied the match because the competitor wasn't "BBB Accredited," claiming that meant they weren't an "authorized dealer." Here is the kicker: SCHEELS IS NOT BBB ACCREDITED. Their agent (I have the screenshots) explicitly told me that lack of BBB accreditation equals a lack of authorization. If that’s the case, Scheels just admitted they aren't authorized to sell their own inventory. When I brought this to a manager, he called it a "miscommunication." It wasn't. It was a calculated lie used to protect their margins. They lure you in with the promise of a price match, take your data, and then move the goalposts with fake requirements they don't even meet themselves. They are intellectually dishonest and treat their customers like fools. Avoid their "Price Match" gimmick at all costs.