Academy Sports + Outdoors

Moving to Carteret County from Wilmington 4 years ago, I am well acquainted with Academy Sports and what they have to offer. Always a good time making the trip, and I always buy something. This was my first visit to the Newbern location. I was on my way back from Paramedic class and decided to buy some heavy grain home defense rounds for my new 9mm. (Was torn between .40 and 9mm, but heavier grain makes it almost like a faster .40) found the Winchester Silvertip shelf, and the 147g JHP rounds I'd been looking for, and at an incredible price at that. Grabbed a box, paid, and left. Got home, loaded my standard double stack, and went to sleep. In the AM, I was cleaning my gun to go to the range in a couple days after getting off my fulltime firefighting gig. Then I held both 12 rd double stack mags in each palm.....and the new rounds were noticeably lighter. My target rounds are some cheap 124g fmj, so I look at the box, and....115 grain..... It was my fault for not verifying the box was on the right shelf, I understand that. But for an an item which cannot be exchanged or returned, I feel like more care should be given to assuring shelves are stocked and remain stocked in the correct order. And perhaps at checkout, just a question from the clerk "hey, are these the rounds you were wanting to buy?" Could have negated this, and many more future instances to come. Still, a great store with great prices, deals, discounts, and selection. Better than BassPro, Dicks, etc.

I went to Academy Sports in Newbern today at around 6/630 pm and I would love to be able to give the store five stars. The sales associates were five star indeed, helping me find what I was looking for. However, the manager, Terri, was absolutely rude and off putting when they called him up to help me locate the item. He stated, "if its not on the shelf, then we don't have it, and she needs to be waiting on someone instead of running around the store looking for something that is not here". Meanwhile, an associate came forth with the item. As a business owner myself, no way this is proper to speak to a customer, or about the sales associates in front of customers. Thank you to the associates that helped me.