Palmetto State Armory

I’ve been buying firearms from PSA for several years, no complaints on the quality, price. The one area they can improve is their customer service in regards to the firearms counter. I solely purchase online and hate having to come in and try to get service at the counter. I shouldn’t have to try to figure out and keep track of who came in before or after me and hope to get an employee’s attention. Either designate an area solely for pickup or some other means like the DMV for your customers to get better service.

Bought an online gun from them and picked it up in store. Gun was rusty out of the box, guy in the store said he couldn’t help me since it was online. I didn’t want a refund, so they gave me a small blemish refund to compensate for the rust, which is good for me.