Academy Sports + Outdoors

Ordered a kids bike to donate for a charity. They state online they can assemble the bike. Go to pick it up and it is not assembled, I say it says can be assembled online. They say no problem, come back in 2 hours and we’ll have it assembled. I come back to the store after they marked it picked up, and lo and behold it is not assembled. I couldn’t just cancel my order since they marked it picked up so I had to waste more of my time waiting in line for their customer service. If you’re going to promise something to a customer please be sure to actually live up to those words. No apology, no let’s make this right. Don’t let them waste your time as well.

We love academy. My boy knows this as the baseball store. They have good prices and sales sometimes. I like how they have cute baseball outfits for toddlers. They have a good baseball selection for t ballers.