Academy Sports + Outdoors

I love this place because they are usually open. Then also usually have something at least similar to what i came in for in the 1st place. Except for .40S&W, 10mm, & Winchester Defender 12Ga rounds. I have now gone back in, and it looks like they got restocked in .40S&W, & 10mm. Just no Winchester Defender.

I had a disappointing experience with one cashier named Tony. She was unwelcoming and, rather than helping resolve my issue, made the situation more complicated by insisting my mother needed to be present for a payment, which was unnecessary and poorly explained. Her tone and behavior felt unprofessional, and I believe my mother was treated the same way. In contrast, the other cashiers were very friendly, respectful, and ultimately helped resolve the issue efficiently. I hope customer service standards are applied consistently across all staff!!!!