Academy Sports + Outdoors

My husband received a gift from a friend that purchased a tshirt that was too small. The sale tags were on the shirt. I had no receipt. The CSR sent me into the sales flooor to find the correct size tshirt. When I returned to the CSR they asked for my ID. The transaction was smooth. The CSR was helpful & friendly. My husband is happy with his new tshirt!

They really don't respect or value the customers time or give you much of theirs spent over an hour waiting for them to find a firearm that was purchased online. After looking up what locations and availability of the firearm I desired and seeing the closest one was just over an hour away was the only one available for same day pickup so seeing it was the only one and a round trip drive of 2 hours during the work week instead of rushing to buy it they were called to confirm the item/firearm was still available and account to them they count every gun un the store every night before close and without a doubt didn't need to check,, if it said they had a firearm a available for store pickup and if it goes through the online purchase process it'd be picked and ready in less than an hour for me waiting to do the paperwork before they could release/sell it to me so cool drive there walking back to the sporting goods I heard the employees talking and as I get closer they're looking a little frantic walking around as I approach a guybask if he could help me ..jokingly I said yes I'm hear to get whatever it s you all can't find he laughed and looked at my confirmation code and said your not joking thinking waited around over an hour while they flipped the sporting goods section upside down looking they was freaking out about missing a Ruger 5.7 and not being about to find the paperwork where the gun was sold or that anyone has filled out the proper paperwork to purchase the firearm so yeah waisted not only over 3hours but since it was still in their system in-stock I allowed me to complete the purchase/0rder So now I also have to wait for the money to make it back to me ...Up to 7 or 10 days before I can even attempt to purchase one from somewhere else which it seems that choosing them over businesses would have been considered and like other businesses would have honored the sale/transaction to the next aavailable item they had on hand instead of insisting I go to kentucky gun club to make my purchase they don't care about keeping your business either.