Sportsman's Warehouse

Went in the store today. My husband needed hiking shoes. Found some great ones. The best part of our trip was an employee named Gary. He was so helpful and friendly. Amazing conversation and customer service!

I made a purchase online. In store pick up was scheduled for a week & a half later. I received an email one day before my pick up date saying that the product was out of stock. I Called customer service and was passed around to 7 different people, not one of which offered any resolution. Shame on them, I spend thousands of dollars a year on the products they are peddling and they could have been the recipient of my dollar, but no more. Power to the consumer✊🏻,we have got to get these money hungry corporations back in line, make them remember who wears the pants in these transactions. Edit: While I "appreciate" your hollow apology, I take nary a bit of solice in your offer to have me passed off to the 8th customer service representative, as if that would have any more of a favorable outcome. Thanks, no thanks. I wanted to give SW my patronage and hard earned dollar. I was pretty jazzed at the prospect of getting this firearm for such a great deal. Your company was given such a great opportunity to turn a bad situation into one that earned my loyalty, instead, as a result of the mishandling of this situation, it has done nothing but bred contempt.