Sportsman's Warehouse

Poor customer service by Roman who is a store assistant manager. We thought we purchased two firearms we wanted however, after purchase, it was realized that the firearms were not the exact ones we wanted. Not going to get into full details but as their return policy is not posted anywhere in person or on the receipt, Roman is stating all firearms purchases are final as he also refused to advise me what time the store manager would arrive to the store the next day. He was extremely rude and is the complete opposite of their sales person code of conduct. Go to another place of business where people are treated with better dignity, and moreso, veterans and first responders.

Good store but it feels like everytime I go here, they have less and less stuff. Almost not worth going anymore. The staff seems nice but finding someone beside by the cash register to help with something or ask a question is damn near impossible. This place used to be the go to for anything hunting, fish, or trapping, but the quantity of products aswell as the atmosphere is starting to decline. It was a great store and is still good but I really hope it gets better.