Palmetto State Armory

Terrible experience they do not stand by their insurance policy told I was going to receive a second gift card. It has been over two weeks, if you were going to purchase from them, I would only buy small items. Nothing of great value.

Customer service is the worst I have ever experienced in my life. Ordered a firearm online as a gift for someone in a different state. Put in shipping address for (gift recipients) FFL dealer in different state. Card is charged order is confirmed, a week later I am told they won’t ship to out of state FFL. So I pay double shipping having it shipped to my in state FFL then immediately shipped to gift recipients FFL. Should’ve checked better clearly, but that’s what I get for having faith in PSA shippings FIREARM. They shipped me the wrong gun, cheaper version different color, different grip. Have been battling for a return/exchange with customer service and it has gone terribly. They are telling me it’s the correct item when it’s clear as day from the photos. Silver gun I ordered according to their website and my order confirmation with the guns part number. Recieved an all black colorway, emailed pictures 5 times now and they’re saying it’s correct. Maybe customer service is colorblind. Also good luck communicating with customer service, 1 email response every 1-2 days. A complete joke, always used PSA and never will again after this.