Academy Sports + Outdoors

On 11/28 I went to your Village at West Oaks store in Houston, TX to purchase handgun with my girlfriend. She used her Academy Account to make the purchase, but I initially made the payment using Sezzle. When told that she had to provide payment due to being the person buying the handgun, we purchased a E-Giftcard as told by an Academy Team Member and left the store to attend an event because it takes an hour or more for the E-Giftcard email to arrive. We went back to the same store to complete the process and pickup the handgun, only to be told the Team Member had flagged us for leaving the store and "ASSUMING" we were going to try to go to other Academy stores to attempt and purchase a handgun with me providing the payment method. We wasted a lot of our time dealing with this experienced. Not only did we did as we were advised to due by the Academy Team Member, but now my girlfriend is on the ban list for 31 days to an assumption made by the Academy Team Member...This was definitely a bad shopping experience!

First time at this location and it was super clean and organized.