Sportsman's Warehouse

Sportsman's Warehouse is becoming my go-to place for sporting needs. This store has so many good fishing gear and more. As soon as I walked into the store, one cashier said, "welcome in." She makes me feel welcome. I replied by saying, "Good Morning." I then headed to the pickup counter, and Russ showed up to assist me. After he greeted me, he said, "we're trying our new system." He asked for my name and the order number. After that, he went over to get my six items and had me sign for them on a mini portable device the size of an iPhone. Except it's a little thicker. That signature device is the new system they are using, which is much better than the old way. In the past, it was a little bit of a hassle; they had me sign a couple of sheets for one item. I like the new way, plus Russ provided excellent customer service. He was friendly and so helpful. Thanks to Russ and Sportsman's Warehouse for hiring such great employees. Anyone who hasn't been to Sportsman Warehouse in Federal Way can check it out. The attached photos highlight some of my favorite items at this fabulous store.

Wouldn't spend a single penny here. My wife bought me a camp chef smoker. We have the same address and last name. I had the e receipt and photo ID. They wouldn't let me pick up the smoker. I even called ahead of time to make sure it wouldn't be a problem. I was told no problem that they do it all the time. I get there and the manager was rude and acted as if I was a criminal. I'll pay 300 more for the same smoker somewhere else. Its a matter of principle. Terrible customer service.